To be successful in life does not mean that you make a lot of money. To be successful in life means that you did the right thing to help people. Sometimes you come in here and there’s tension. People are upset or mad. People have bad days. Our saying is, ‘What are we going to do today to help someone?’ Just one person. And if you can have that philosophy in your store, success is going to follow you. I had a cancer patient come in this morning. This person doesn’t have insurance. This person doesn’t have much money and can’t afford to spend a dime in our drugstore. But he doesn’t have to. God’s given me enough that I can give back. We pick patients up, take them to the doctor, and then take them back home. I hope other people do this. So, am I a safety net? I hope so. I hope Butler Drug Store is a safety net for a lot of people. And I think it is, or we wouldn’t have so many patients that keep flooding in here.
Everybody thinks health care and money. I have a patient who’s from a poor community about 10 miles north of here. Well, she calls me when she gets discharged from the hospital, I’m going over her meds with her, and I ask her, “How is your nutrition.” She said, “About the only thing I can eat because of my throat is chicken noodle soup.” So, what do we do? We get her a case of chicken noodle soup and deliver it to her house. See, you can’t make this about money.
Because so many nonprofits and organizations can’t handle all the needs of the state, how do you reinforce that supporting our fellow community members is morally the right thing to do?
The primary question you should ask is, “Who are you not serving?” It’s not, “Who are you serving” because we can help take care of them. It’s, “What obstacles are not allowing you to serve other people that need the services?”
Our communities have strong support systems that are often the first place Missourians turn when they are in need. When Missourians don’t have access to health care, their costs for medical care are passed on to everyone else. It could be in the form of higher insurance premiums or more uncompensated care. That does nothing to improve anyone’s health and means we all pay a higher price. When Missourians have access to the care they need, they have the opportunity to live up to their potential – bringing limitless value to their communities and to our state. When we look out for one another, we all see #TheNetBenefit.