ROLE
The Director of Information Technology provides strategic and operational leadership to the Foundation related to the organization’s IT security, tools, and environment. The Director will play a crucial role by ensuring that the technology infrastructure and strategy support the mission of the Foundation. The Director will collaborate with other leaders of the Foundation to maintain a deep understanding of each area’s needs, then identifies and implements technological solutions that drive the Foundation’s work forward in an effective and innovative manner. The Director will oversee third-party IT providers and lead internal staff that provide friendly and responsive IT service to staff and Foundation partners. 

RESPONSIBILITIES

• Develop and implement the strategic direction for the Foundation’s IT infrastructure in alignment with the Foundation’s goals, needs, and resources.
• Lead significant technology changes, communicate impact to staff, secure staff buy-in, and oversee rollout and staff training.
• Consult stakeholders across the Foundation to identify technology needs and optimize use of information technology while balancing security, efficiency and user-friendliness.
• Engage with industry peers and membership organizations to bring best practices and learnings to the Foundation’s work.
• Manage a technology budget and asset inventory that reflects the Foundation’s strategic IT needs and innovation.
• Manage IT staff and third-party provider for user support issues to ensure staff efficiency and work continuity, as well as being hands-on in a small environment. 
• Continuously evaluate existing technology systems against evolving business needs and monitor the market for potential product purchases, replacements or upgrades.
• Lead efforts to create and maintain IT policies, security controls and procedures to protect Foundation assets and operations.
• Oversee third-party cyber security partner and address growing threats to the Foundation. Oversee periodic IT audits, testing and assessment of systems related to cyber security.
• Develop and implement staff training as needed for new technology and software to maintain effective use of all technology platforms.
• Maintain business continuity protocols and system recovery plans to minimize disruption to business operations in emergencies or data loss events.
• Partner with Data Systems Manager to develop strategies for data integrity and reporting for informed decision making.
• Ensure that technology vendors are assessed for performance, held accountable, including managing routine RFP and vendor selection processes when appropriate.
• Manage network infrastructure so it is secure, reliable, efficient, up to date and proactively maintain equipment and applications to correct deficiencies
• Implement plans to maintain staff working effectively and high performing with the technology tools of the Foundation
• Develop and maintain a strategic IT plan complete with best practices, by collaborating with partner IT firm and Foundation leadership
• Analyze performance of business applications, establish and maintain effective solutions for all areas of IT.
• Plan and oversee technology projects, ensuring they are competed on time and within budget, including coordination with internal teams and external vendors.
• Routinely gather organizational feedback to ensure then Foundation’s technology environment is meeting team needs.
• Along with direct report, manage the convening and meeting space technology for consistent, reliable usage, including training of appropriate staff.
• Other related and relevant duties as assigned by the Chief Finance and Administration Officer.

SUPERVISORY RESPONSIBILITIES

• Maintain strong cross-departmental coordination and support Strategic Relationships staff in executing changemaking tools and engagement strategies in alignment with MFH’s mission, values, and strategic priorities. 
• Provide regular feedback, development coaching, intentional delegation, and performance management to build staff capacity, reinforce accountability, and ensure effective delivery of departmental goals

OTHER DUTIES

• Participates in team activities and completes diverse assignments in support of team goals.
• Performs general Foundation support activities and carries out special projects as required.
• Adheres to the Foundation’s core and staff values.
• Other relevant duties as assigned by the supervisor.

EDUCATION, EXPERIENCE, AND REQUIRED SKILLS

• Education: Bachelor’s Degree in Computer Science, Information Technology or related field preferred
• A minimum of 7 years of experience in IT Management, preferably in a non-profit, philanthropic or mission driven organization
• Strong leadership skills with a proven track record of managing IT teams and projects
• In-depth knowledge of IT infrastructure, cyber security, data security and cloud computing
• Experience developing and implementing IT Strategies and policies
• Excellent communication and interpersonal skills, with the ability to engage and collaborate with stakeholders at all levels.
• Ability to effectively present information and respond to questions from individuals or groups.
• Understanding and adherence to high standards of ethics and confidentiality.
• Experience preferred with Microsoft 365, SharePoint, Teams, Zoom phones, Zoom meeting rooms, PowerBI, project management software.

SALARY RANGE
The starting salary range for this position is $135,795 to $159,453 per year.

How to Apply

The Foundation offers competitive compensation and benefits. Send questions about the application process to careers@mffh.org.